When thinking about corporate social responsibility and events, one doesn’t generally picture a two-person, soap opera-esque play about love and relationships. However, Alexandra Kenyon, lecturer of hospitality and retailing at Leeds Metropolitan University in the United Kingdom, personified CSR as … Continue reading →

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> Hilton hotel Chinese-language menu If there is one lesson that can be drawn from Editor in Chief Michelle Russell’s story about the how planning for an international meeting planning threatened to stall over differences in how Japanese and American … Continue reading →

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Hilton hotel Chinese-language menu

If there is one lesson that can be drawn from Editor in Chief Michelle Russell’s story about the how planning for an international meeting planning threatened to stall over differences in how Japanese and American cultures react to the image of a single cherry blossom, it’s that the little things can turn out to be the big things.

It is in that spirit that Hilton Hotels & Resorts is taking a detail-oriented approach to extending hospitality to Chinese travelers, with the launch of the “Hilton Huanying” program in …